One bot. Every Channel. Automate your success.
Build a no-code AI agent that answers questions, books appointments, and closes sales, then run it across channels from one inbox.
JLNew WhatsApp message
Understand intent and answer from your knowledge base
Assign to Support agent group
Your Customers Are on Five Apps.
Your Team Can Only Be on One.
Managing customer conversations across scattered channels leads to slow replies, overwhelmed teams, and lost revenue.
Replies are taking days not minutes
Support team drowning in tab-switching
Sales slipping through at night, unattended.
112m+12All channels one inbox
Bot replies instantly every channel, 24/7.
Hard cases handed to a human seamlessly.
No more sales lost to the night shift ever again.
Four Pillars Built to
Scale your Business
Build the bot.
Skip the code.
Design your bot on a visual drag-and-drop canvas, then add AI that understands intent and answers from your own knowledge base. Start from a ready-made template, or describe the flow you want and let AI build it for you.
See howOne Bot.
Every channel.
Build once and publish across channels, all flowing into one shared inbox. WhatsApp connects through the Meta Cloud API, or alongside your existing WhatsApp Business app, and gets every new feature.
See howWhatsAppInstagramFacebookTelegramTikTokEvery Conversation.
One Inbox.
Your team handles every chat from one live inbox with notes, shortcuts, and AI-suggested replies. The bot pauses automatically when an agent steps in, agent groups route each conversation to the right person, and customers can even pay right in the chat.
See howConnect Your Tools.
Keep Your Stack.
Connect the tools you already run on, including Shopify, Stripe, calendars, email marketing, and file storage, with native integrations. Need something custom? Webhooks and the Dynamic Content API send data anywhere.
See how
"method": "POST",
"url": "{{webhook_url}}",
"body": { ... }Live Today, Not Next Quarter.
Four steps to a working bot.
Start from a template or blank canvas
Pick a ready-made template for sales, support, or bookings, or start completely from scratch.
Drag in blocks and drop AI
Visually connect trigger nodes, condition logic, and drop in real AI processing.
Connect your channels
Link up to 10 channels into a single omnichannel bot with a single click.
WhatsAppActiveInstagramActiveTelegramActiveGo live and manage one inbox
Publish your bot and watch every customer conversation land in one unified inbox, with AI handling the routine and your team handling the rest.
Ready to build a bot like this for your business in minutes?
Everything you need to know about limits, integrations, routing rules, and settings.
Experience OmniAI live right now
Chat with a real bot built on OmniAI. Find a product, get support, or book a service, and watch each step of the flow as it happens.
👋 Hi! I'm the OmniAI sample bot. Try asking me to look up an order or search for products!
02:11 · OmniAI BotA potential customer sends their first message from WhatsApp. The bot responds in under 3 seconds. No human needed.
No-code speed,
developer depth.
// Build visually, then go deeper with APIs.
// Webhooks, and custom code when you need to.
DEVELOPER TOOLS
- HTTP Request
- JavaScript Function
- JSON Variable & Action
APIs
- Bot User API
- CRM API v1
- CRM API v2
- Partner API
PLATFORM SERVICES
- Data Store
- SSO Actions
- Mini-Apps
- Mini-App 2.0
{ "status": "ok", "queued": true, "crm_sync_id": "sync_a7f3d1", "next_action": "ROUTE_TO_AGENT" }
Read the docs or talk to our team.
Built for how your
team works
Discover how OmniAI automates conversations, closes sales, and keeps customers moving, whatever your workflow looks like.
Customer Support
Provide 24/7 automated answers to common questions and seamlessly hand off complex conversations to human agents with full history.
Contact salesSales & Lead Capture
Qualify inbound leads automatically, capture contact details in conversation, and route high-value prospects directly to your sales pipeline.
Contact salesE-commerce & Retail
Show your Shopify catalog inside the chat, take payments with in-chat checkout, and trigger abandoned cart recovery automatically.
Contact salesBookings & Appointments
Allow customers to browse available time slots, schedule appointments, and receive instant booking confirmations and reminders.
Contact salesFits right into your existing stack
on the Business plan
Connect the payment gateways, CRMs, marketing tools, and automation platforms your business already runs on.
Want it built for you?
Our experts design, build, and launch your OmniAI bot end to end, tailored to your workflows, channels, and stack. Get help by the hour or as a full project, and own everything when it's done.
Start free. Grow when
you're ready.
Paid plans start from $39/mo. Choose the tier that fits your scale.
See Full PricingStarter
Free. For real. Core channels at zero cost.
Essentials
For small teams getting started.
Billed annually as $468/yr
Business Growth
The sweet spot for growing operations.
Billed annually as $828/yr
Professional Suite
Full platform capabilities with higher customer capacity for businesses ready to scale their operations.
Billed annually as $1,068/yr
Starter
Free. For real. Core channels at zero cost.
Essentials
For small teams getting started.
Billed annually as $468/yr
Business Growth
The sweet spot for growing operations.
Billed annually as $828/yr
Professional Suite
Full platform capabilities with higher customer capacity for businesses ready to scale their operations.
Billed annually as $1,068/yr
Starter
Free. For real. Core channels at zero cost.
Essentials
For small teams getting started.
Billed annually as $468/yr
Business Growth
The sweet spot for growing operations.
Billed annually as $828/yr
Professional Suite
Full platform capabilities with higher customer capacity for businesses ready to scale their operations.
Billed annually as $1,068/yr
Add-ons
Need more than your plan includes? Add capacity or features to any paid plan.
Frequently asked questions
Got questions about languages, integrations, or security? We have answers.
Yes. Your customers can message in their native language, and the AI will communicate fluently while maintaining your brand's exact tone and instructions.
One platform vs five tools.
Cheaper isn't cheaper when you're running five separate bots.
| Capability | OmniAIBy Flexito | Single-channelChatbot tool | Point AutomationTask glue tool |
|---|---|---|---|
| Channels | All channels, one bot | One channel | Not built for chat |
| Shared inbox across channels | |||
| AI providers | OpenAI (+ embeddings, Assistant), Gemini, Claude, Dialogflow, Coze | Often one or none | Limited |
| Built in e-commerce & Bookings | Rare | ||
| Ticketing & live-chat handoff | Limited | ||
| Developer layerAPIs, code, Data Store, Mini-Apps | Limited | Partial |
One dashboard for your whole business.
OmniAI runs inside Flexito 360 — one shared dashboard for your entire suite.
You see the products you use; the rest wait as tiles ready to unlock.
Omnichannel AI messaging and customer chat automation across 17 channels, unified inbox, and drag-and-drop flow builder.
Real-time voice AI handling smart IVR, call transfers, automated voicemail, and secure in-call payments.
An intelligent CRM + ERP platform that configures itself via AI to manage customer data, leads, and operational workflows.
All products share the unified Flexito 360 workspace.
The Future Is Already Here
Bring It to Your Business Today.
Build your first bot in minutes, answer every customer on every channel, and give your team back the hours they spend on repetitive chats. Wait ten years, or bring it to your business today.
Don't Just Take
Our Word For It.
Businesses across industries are scaling faster, cutting costs, and keeping customers happier with Flexito.
Most of our messages were people asking where their order was. Since we connected Shopify, the bot answers those on WhatsApp and Instagram with the tracking link, and my team mostly handles returns now.
Daniel K.
Operations Manager, outdoor gear store
Having everything in Flexito 360 keeps things simple. We use OmniAI every day and we're waiting on vAI for our phone lines. Getting the AI's tone right took a few rounds of edits.
Omar S.
Owner, home decor shop
I'm not technical, and I still built our booking flow in the Flow Builder. Patients book in web chat, it syncs to our calendar, and the reminders go out on their own.
Laura M.
Practice Manager, dental clinic
Most of our messages were people asking where their order was. Since we connected Shopify, the bot answers those on WhatsApp and Instagram with the tracking link, and my team mostly handles returns now.
Daniel K.
Operations Manager, outdoor gear store
Having everything in Flexito 360 keeps things simple. We use OmniAI every day and we're waiting on vAI for our phone lines. Getting the AI's tone right took a few rounds of edits.
Omar S.
Owner, home decor shop
I'm not technical, and I still built our booking flow in the Flow Builder. Patients book in web chat, it syncs to our calendar, and the reminders go out on their own.
Laura M.
Practice Manager, dental clinic
We used to lose leads overnight because nobody was around to reply. Now the AI asks the qualifying questions and books viewings into our calendar. Most mornings start with appointments already set.
Sofia R.
Founder, real estate agency
Our ticket volume roughly doubled over the holidays and we didn't bring in temps. The AI takes the repeat questions, and my agents get suggested replies for the rest.
Arjun P.
Head of Support, electronics retailer
Setup took longer than the demo made it look, mostly because our help articles were a mess. Once we cleaned them up and loaded them in, the answers got accurate. Worth the effort.
Marcus B.
Support Lead, software company
We used to lose leads overnight because nobody was around to reply. Now the AI asks the qualifying questions and books viewings into our calendar. Most mornings start with appointments already set.
Sofia R.
Founder, real estate agency
Our ticket volume roughly doubled over the holidays and we didn't bring in temps. The AI takes the repeat questions, and my agents get suggested replies for the rest.
Arjun P.
Head of Support, electronics retailer
Setup took longer than the demo made it look, mostly because our help articles were a mess. Once we cleaned them up and loaded them in, the answers got accurate. Worth the effort.
Marcus B.
Support Lead, software company
We get a lot of DMs about class times and prices, usually late in the evening. The bot answers them and books trial classes, so we're not catching up on messages every morning.
Nadia H.
Studio Manager, fitness studio
We're a team of four, so customers used to wait hours for a reply. Now most questions get answered in a couple of minutes, and we only step in when someone asks for a person.
Lucas F.
Co-founder, coffee subscription brand
We set up a returns flow on WhatsApp: customers send their order number, pick a reason, and the request reaches us with everything filled in. Getting the questions in the right order took a couple of tries.
Elena V.
eCommerce Manager, fashion boutique
We get a lot of DMs about class times and prices, usually late in the evening. The bot answers them and books trial classes, so we're not catching up on messages every morning.
Nadia H.
Studio Manager, fitness studio
We're a team of four, so customers used to wait hours for a reply. Now most questions get answered in a couple of minutes, and we only step in when someone asks for a person.
Lucas F.
Co-founder, coffee subscription brand
We set up a returns flow on WhatsApp: customers send their order number, pick a reason, and the request reaches us with everything filled in. Getting the questions in the right order took a couple of tries.
Elena V.
eCommerce Manager, fashion boutique