One bot. Every Channel. Automate your success.
Build a no-code bot with real AI and run it across up to 17 channels from one inbox.
JLInbound WhatsApp Message
AI HUB Processor
Omnichannel Dispatch & Assign Ticket
Your customers are on five apps.
Your team is on one.
Managing customers conversations across scattered channels leads to slow reply times, overwhelmed teams, and lost revenue.
Replies are taking days not minutes
Support team drowning in tab-switching
Sales slipping through at night, unattended.
112m+1217 channels one inbox
Bot replies instantly every channel, 24/7
Hard cases handed to a human seamlessly
Zero sales lost to the night shift ever again
Four Pillars Built to
Scale your Business
Build the bot.
Skip the code.
Build any kind of bot on a visual drag-and-drop canvas, then drop in real AI when you want it. Start from a template and go live the same day. no code, unless you want it.
See howOne bot.
Every channel.
Build once and publish across up to 17 channels — with up to 10 combined into a single omnichannel bot and one shared inbox. WhatsApp is a first-class channel with every new feature supported.
See howWhatsAppInstagramFacebookTelegramTikTokConversations in.
Handled work out.
When a conversation needs a person, an order, or a follow-up, OmniAI handles it: one inbox, smart ticket routing, built-in e-commerce and bookings, analytics, and a mobile app to run it all on the go.
See howConnect everything.
Build anything.
Connect the tools you already use from a large integration library, push data anywhere with HTTP and JSON, store your own data, and build custom integrations with Mini-Apps and public APIs.
See how
"method": "POST",
"url": "{{webhook_url}}",
"body": { ... }Live Today, not Next Quarter
Four steps to a working bot.
Start from a template or blank canvas
Choose from a library of industry-ready templates or start completely from scratch.
Drag in blocks and drop AI
Visually connect trigger nodes, condition logic, and drop in real AI processing.
Connect your channels
Link up to 10 channels into a single omnichannel bot with a single click.
WhatsAppActiveInstagramActiveTelegramActiveGo live and manage one inbox
Deploy instantly and watch incoming customer conversations land in one unified inbox.
Ready to build a bot like this for your business in minutes?
Start freeEverything you need to know about limits, integrations, routing rules, and settings.
Still have technical questions?
Book a live walkthrough with our team.
Experience OmniAI live right now
Try a real bot built with OmniAI. Step through the flow, or take over and ask it anything.
👋 Hi! I'm the OmniAI sample bot. Try asking me to look up an order or search for products!
02:11 · OmniAI BotA potential customer opens the chat on WhatsApp. The bot's greeting is out in under 3 seconds — before anyone on the team has seen it.
Ready to build a bot like this for your business in minutes?
Start freeNo-code speed,
developer depth.
// An API and a code block for when
// blocks aren't enough.
DEVELOPER TOOLS
- HTTP Request
- Javascript Function
- Json Variable & Action
APIs
- Bot User API
- CRM API v1
- CRM API v2
- Partner API
PLATFORM SERVICES
- Data Store
- SSO Actions
- Mini-Apps
- Mini-App 2.0
{ "status": "ok", "queued": true, "crm_sync_id": "sync_a7f3d1", "next_action": "ROUTE_TO_AGENT" }
Talk to our team or read the docs.
Built for how your
team works
Discover how OmniAI automates conversations, closes sales, and handles operations for your specific workflow.
Customer Support
Provide 24/7 automated answers to common questions and seamlessly hand off complex conversations to human agents with full history.
See use casesSales & Lead Capture
Qualify inbound leads automatically, capture contact details in conversation, and route high-value prospects directly to your sales pipeline.
See use casesE-commerce & Retail
Showcase product catalogs inside chat, process in-chat checkout, and automatically trigger abandoned cart recovery sequences.
See use casesBookings & Appointments
Allow customers to browse available time slots, schedule appointments, and receive instant booking confirmations and reminders.
See use casesFits right into your existing stack
on the Business plan
Connect the payment gateways, CRMs, marketing tools, and automation platforms your business already runs on.
Want it built for you?
Our expert team designs, builds, and launches your custom bot — end-to-end, tailored to your exact workflows, channels, and stack.
Start free. Grow when
you're ready.
Free to start, pay as you scale.
Starter
- Flow builder access
- 3 channels included
- No credit card required
Essentials
- All 17 channels unlocked
- Advanced AI model access
- Unlimited canvas steps
Add-ons available
- Extra bots
- Extra seats
- Extra contacts
- Integrations
Everything you need to know
Got questions about channels, AI models, or limits? We have answers.
OmniAI supports 17 channels, and you can combine up to 10 of them into a single omnichannel bot that shares one inbox — so you build the logic once and it runs everywhere.
One platform vs five tools.
Cheaper isn't cheaper when you're running five separate bots.
| Capability | OmniAIBy Flexito | Single-channelChatbot tool | Point AutomationTask glue tool |
|---|---|---|---|
| Channels | Up to 17 channels, 10 in one omnichannel bot | Usually one | Usually one |
| Shared inbox across channels | |||
| AI providers | OpenAI (+ embeddings, Assistant), Gemini, claude, Dialogflow, Coze | Often one or none | N/A |
| Built in e-commerce & Bookings | Rare | ||
| Ticketing & live-chat handoff | Limited | ||
| Developer layerAPIs, code, Data Store, Mini-Apps | Limited | Partial | |
| Developer layerAPIs, code, Data Store, Mini-Apps | Flexito 360 with vAI (Voice) + SYS (CRM) |
One dashboard for your whole business.
OmniAI runs inside Flexito 360 — one shared dashboard for your entire suite.
You see the products you use; the rest wait as tiles ready to unlock.
Omnichannel AI messaging and customer chat automation across 17 channels, unified inbox, and drag-and-drop flow builder.
Real-time voice AI handling smart IVR, call transfers, automated voicemail, and secure in-call payments.
An intelligent CRM + ERP platform that configures itself via AI to manage customer data, leads, and operational workflows.
All products share the unified Flexito 360 workspace.
The future is already here
bring it to your business today.
The future of customer conversations is already here. Build your first bot today — or wait and watch competitors answer faster.
Trusted by Fast
Growing Teams
Here is how businesses automate support and scale revenue across every channel with OmniAI.
OmniAI completely transformed our support operations. We went from managing 5 separate channel inboxes to running everything out of one unified workspace in less than a week.
Tom J.
Founder & CEO
The WhatsApp Flows integration allowed us to capture leads directly in-chat and route them instantly to our sales pipeline. It pays for itself every single month.
Hiba T.
Product Manager
Our customers love being able to check order status and product availability on Telegram and Instagram without waiting for an agent. The flow builder is insanely intuitive.
Joanne L.
Product Designer
OmniAI completely transformed our support operations. We went from managing 5 separate channel inboxes to running everything out of one unified workspace in less than a week.
Tom J.
Founder & CEO
The WhatsApp Flows integration allowed us to capture leads directly in-chat and route them instantly to our sales pipeline. It pays for itself every single month.
Hiba T.
Product Manager
Our customers love being able to check order status and product availability on Telegram and Instagram without waiting for an agent. The flow builder is insanely intuitive.
Joanne L.
Product Designer
The AI handles every repeat question before it ever reaches a human. My team finally spends their day on the conversations that actually need a person.
Michael C.
Head of Support
We connected our CRM and order system through the API and were live across four channels in two weeks. Nothing else we trialled came close on setup time.
Ruth B.
Operations Lead
Automating the first touch cut our cost per conversation by nearly half, and our CSAT went up rather than down. That combination is what sold the team.
Lola T.
Customer Experience Manager
The AI handles every repeat question before it ever reaches a human. My team finally spends their day on the conversations that actually need a person.
Michael C.
Head of Support
We connected our CRM and order system through the API and were live across four channels in two weeks. Nothing else we trialled came close on setup time.
Ruth B.
Operations Lead
Automating the first touch cut our cost per conversation by nearly half, and our CSAT went up rather than down. That combination is what sold the team.
Lola T.
Customer Experience Manager
WhatsApp, Instagram, Messenger, Telegram and live chat all land in the same place now. No more tab switching, no more missed messages over the weekend.
Yan T.
Marketing Director
The bot answers product, shipping and returns questions on its own and hands over cleanly when it cannot. Customers rarely notice the switch.
Dan T.
Sales Manager
Building a broadcast used to take a full day of coordination. Now marketing launches campaigns themselves, straight from the flow builder, without waiting on us.
Megan J.
Growth Lead
WhatsApp, Instagram, Messenger, Telegram and live chat all land in the same place now. No more tab switching, no more missed messages over the weekend.
Yan T.
Marketing Director
The bot answers product, shipping and returns questions on its own and hands over cleanly when it cannot. Customers rarely notice the switch.
Dan T.
Sales Manager
Building a broadcast used to take a full day of coordination. Now marketing launches campaigns themselves, straight from the flow builder, without waiting on us.
Megan J.
Growth Lead